Shipping policy

Shipping policy

Shipping is free on orders over $60. For orders under this amount, a shipping fee of $4.99 will be added You’ll be able to check all the details of your order at the checkout before processing your payment. 

Please note that this website can receive orders for all the US territories and other 200 countries like GB, AU, CA, IT, FR and much more. If we cannot ship to your country, this will be shown to you after you input your shipping address, and you won't be able to complete your order. Otherwise, don't worry, your order will be shipped!

Preparation time for orders to be shipped: 1  business day.

Delivery: usually 4-7 days after shipment for US orders, but it can take up to 15 days depending on carrier delays which can rarely happen. For international orders, it delivery time is usually 5~15 business days, and in some rare cases, it can take up to 20 business days.

If the item has not arrived after this period or your tracking says your package is lost. please contact us at endlesshine@tutamail.com, and we’ll reship a new package to you, so it reaches your address as soon as possible.

How can I track my order?

Your tracking information is emailed to you once your order has shipped.

How will my items be shipped?

All products are shipped via UPS.

I ordered multiple items, will everything arrive together?

Yes, they will all be shipped together.